Knowledge Base | Syspeace

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Account and Licenses

Your Account Settings

A new version of Syspeace is available. Do I need to upgrade?
Can I change my Syspeace account email address?
Does Syspeace have EIN and W8-BEN-E? [US]
How do the licenses work?
How to move licenses between servers?
My license has not been activated even after restarting
Where do I see my license number?

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Features and Functions

How does Syspeace work?

Can Syspeace detect login attempts that happen on another server?
Does Syspeace detect login attempts from every program or every web site running on my server?
Does Syspeace have geoblocking/country blocking capabilities?
How can Syspeace pick up login attempts on an Exchange server?
How does Syspeace differ from other kinds of software security? Can I uninstall my anti-virus software now?
How does Syspeace know when to block something, and for how long to block?
How does the block actually happen?
What does an attacker see when they are blocked? Can I make them see something else?
What is the Geographical blocking?
What is the Global Blacklist?

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Get Started with Syspeace

Get Started with Syspeace

A new version of Syspeace is available. Do I need to upgrade?
Configure number of days an IP address appear on the Global Blacklist
Do I need to configure Syspeace?
Get started with Syspeace
How do I upgrade Syspeace?
How to work with Geo-blocking
I closed the Syspeace window - is Syspeace still running?
Managing servers with Remote Status Console
Which IP addresses are used by Syspeace’s servers?
Why doesn't Syspeace simply block everyone that has ever earned a block indefinitely?

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Pricing and Payment

Pricing Plans and Payment Methods

Does Syspeace have EIN and W8-BEN-E? [US]

Troubleshooting

Analyse and solve problems

[Win Server 2003]: Service stops due to license server not reachable / inaccessibility
Error: "No contact with the license server"
I can not start Syspecae?
My license has not been activated even after restarting
Starting Syspeace 3.1 takes a long time after upgrading
Syspeace doesn't seem to block according to the rules?
Syspeace is sending me a "No contact with the license server" message or Syspeace is logging an "Syspeace will stop due to inaccessibility to License server" event
Which information is helpful to provide when contacting Syspeace support?
Why source IP addresses aren't always resolved by Windowsserver in eventid 4625

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Sweden HQ

Syspeace AB
Hästholmsvägen 28
SE-131 30 Nacka
Sweden

Support

Email: support@syspeace.com

New York, USA

295 Madison Avenue, 12th Floor
New York, NY, 10017
USA

Phone: 1-646-569-9114

Ottawa, Canada

Constitution Square
340 Albert Street, 13th Floor
Ottawa, Ontario
Canada
K1R 7Y6

Phone: 1-613-686-3060

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