Making sure Syspeace can connect to the Syspeace backend server

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If you can’t start up Syspeace, chances are that Syspeace can’t talk to the Syspeace backend server. If you are receiving a “No contact with the license server” message this is definitely the case.

Please start by verifying the following:

If using the Syspeace client works well but the Syspeace service does not start, it is possible that a proxy has been applied through a GPO (Group Policy Object) that uses Windows authentication to authenticate with the Active Directory domain account of the logged in user. The Syspeace service runs as a local System account and therefore it will not be able to authenticate with the proxy (this will be the case for everything running as a local account on this server not manually configured to have other proxy settings, and may affect operating system services and other programs). To resolve this situation, reduce the scope of the group policy object to not encompass the local System account.

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